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How To Consult a Doctor Online?

01 Begin a session

Choose the specialization you would like.

02 Let us know your problem

Fill in your problem and append prescription, lab reports if you have any. Assist doctor comprehend your problem better.

03 Get in Touch with the doctor

A doctor who is ideal for your concern is assigned to you automatically. You will receive a diagnosis and treatment for your problem.

04 Follow up consultation with your doctor

If you still require more information? You can follow up with the medical provider even after your chat window closes.

30L+

Total Consultations

3k+

Daily Consultations

22+

Specialities
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Completely Confidential

All advice & consultations are fully confidential. You also have the facility to delete chats if you wish.
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Certified Doctors

We provide the best quality healthcare via our certified and experienced doctors.
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Trouble free

Now no need to wait in long queues. Get expert opinion whenever and wherever at your convenience.
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Affordable

We offer medical help on non-critical problems without any fee. Fee begins at ₹50 for rapid response to problems.

FREQUENTLY ASKED QUESTIONS

When will my query be answered? What happens in the event I don’t get a response?

If you go for a free consult, then we ensure that the medical provider gives you a reply within 24 to 48 hours. In the event of a paid consult, you will get a reply within 2-4 working hours. But, if you do not get any response within the specified time, your money will be refunded in your account.

Who are the consulting doctors?

All the doctors are registered medical providers. Not only their qualifying degrees but their experience, research and history of practice are considered before a doctor is regarded competent with Pharmacy360 and is available to address patient grievances.

Will the medical provider be able to solve my problems?

Our doctors will give you expert advice on your problem and help you determine what is to be done further which may be additional tests, medicine suggestion or lifestyle alterations. Some conditions need face-to-face examination and we also ask patients to share pictures or reports, if possible, for them, for a definite diagnosis.

Is my doctor consultation private?

One of the fundamental rights for people is privacy of data and Pharmacy360 ensures that it is safeguarded. All your medical data and online consultation with us are entirely private and confidential. We follow all industry standards to ascertain your consultations are confidentially stored.

For how long is the consultation effective?

In the event of a paid consult, you can follow-up with your doctor for up to 3 days. In the event you select a free consult, follow-up queries are effective for just one day.

Is there a refund policy?

If for any caused you’re not satisfied with your online consultation, you can write to us at [email protected] and we will evaluate the consult with the doctor – asking for explanations on your queries that were addressed. Full refund will be given in genuine situations.

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